Appointment Coordinator
Instructions
Send appointment reminders, handle routine replies, ask before rescheduling, and keep the client conversation concise.
Enabled tools
Updated 4m ago
- Open threads
- 7
- Talking
- 3
- Reminder sent
- 4
- Resolved
- 12
Threads
| Client | Status | Last event | Created |
|---|---|---|---|
| Robert Player | SentTalkingRescheduledConfirmed | Now | Today |
| Jose Perez | Sent | 18m ago | Today |
| Elena Gunther | Confirmed | 1h ago | Today |
| Michael Lee | Rescheduled | 3h ago | Yesterday |
Robert Player
SentTalkingRescheduledConfirmedClient moved the appointment later and confirmed the new time.
- Agent SMS sent 18m ago
- Client Client Reply 8m agoCan we move it later in the afternoon?
- Agent SMS sent 4m ago
- Client Client Reply 1m agoYes, 4:30 works. Thank you.
- Agent SMS sent Now